Patient Resources
Your Journey with Los Webos Bespoke
From your first enquiry to full recovery, here's what to expect at every step. Our Consultant provides consultant-led care throughout your entire journey.

Initial Enquiry
Contact us by phone, email, or online form. Our team will gather initial information and help arrange your consultation.
- Brief discussion of your concerns
- Information about fees and availability
- Appointment scheduling at St Paul's Eye Unit
- Pre-appointment paperwork sent to you
Your Consultation
A comprehensive examination with Our Consultant to diagnose your condition and discuss treatment options.
- Detailed eye examination
- Diagnostic tests as needed
- Discussion of findings
- Personalised treatment recommendations
- Time for all your questions
Pre-Operative Assessment
If surgery is planned, a thorough assessment to ensure you are fit for the procedure and to take precise measurements.
- Eye biometry measurements
- Ocular surface optimisation if needed
- Lens selection discussion
- Consent process
- Pre-operative instructions
Day of Surgery
Your procedure takes place at Spire Liverpool Hospital. Most surgeries are day cases, meaning you go home the same day.
- Arrive and check in
- Preparation and dilating drops
- Short procedure (15-60 mins depending on type)
- Brief recovery period
- Post-operative instructions and drops
- Arrange collection (you cannot drive)
Post-Operative Care
Follow-up appointments with Our Consultant to monitor your recovery and ensure optimal healing.
- Day 1 post-op check (cataracts)
- Week 1-2 review
- Final review at 4-6 weeks
- Additional visits if needed
- Direct contact available for concerns
Ongoing Support
Your relationship with Los Webos Bespoke doesn't end after recovery. We're here for any future eye care needs.
- Continued availability for questions
- Annual eye health reviews if desired
- Management of any new concerns
- Referral back to your optician for routine care

You're Never Alone
Throughout your journey, Our Consultant and her team are with you every step of the way. From your first consultation to your final follow-up, you'll receive personal, attentive care tailored to your individual needs.
Many patients bring a family member or friend to appointments for support. You're welcome to do the same—we believe having someone by your side can make the experience more comfortable.
What to Bring to Your Consultation
The Consultant-Led Promise
At Los Webos Bespoke, Our Consultant personally manages your entire treatment journey, ensuring consultant-delivered care from your first consultation to your final discharge.
Ready to Begin Your Journey?
Take the first step towards clearer vision. Book your consultation or check your suitability online.